Privacy Policy

1. Overview

7ikot is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any relationship between a gaming platform and its players — and that trust begins with being transparent about how we handle your information.

This Privacy Policy is written in plain, accessible English so that Filipino players can clearly understand their rights and our obligations. We have structured it to answer the questions that matter most: what data we collect, why we need it, who we share it with, how long we keep it, and what you can do if you want to access or delete it.

This policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. If you have any questions that are not answered here, our support team is available 24/7 via live chat.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 7ikot is the personal information controller responsible for the personal data collected through the platform.

As the personal information controller, 7ikot determines the purposes and means of processing your personal data. We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and handling data subject requests. You may contact our DPO through the contact details provided in Section 15 of this policy.

3. Data We Collect

7ikot collects personal data in the following categories:

3.1 Identity Data

Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport number, driver's license number, SSS/GSIS number, PhilSys ID number). This data is collected during registration and KYC verification.

3.2 Contact Data

Email address, mobile phone number, and residential address (including barangay, city/municipality, province, and postal code). This data is used for account communications, verification, and support.

3.3 Financial Data

Payment method details (GCash mobile number, Maya account details, bank account information, debit card details), transaction history, deposit and withdrawal records, and account balance information. 7ikot does not store full payment card numbers — card data is tokenized by our payment processors.

3.4 Account & Gaming Data

Username, account preferences, game history, betting records, bonus usage, session duration, and responsible gaming settings (deposit limits, self-exclusion status, etc.).

3.5 Technical Data

IP address, device type and identifier, browser type and version, operating system, screen resolution, time zone, and platform access logs. This data is collected automatically when you access the 7ikot platform.

3.6 Communications Data

Records of your communications with 7ikot support, including live chat transcripts, email correspondence, and any feedback or complaints submitted through the platform.

4. How We Collect Data

7ikot collects your personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or updating your account profile;
• Automated technologies: Technical data collected automatically when you access the platform, including via cookies, web beacons, and server logs (see Section 10 for our Cookies policy);
• Third-party sources: Identity verification data from licensed KYC service providers; fraud and AML screening data from compliance databases; payment confirmation data from GCash, Maya, and banking partners;
• Publicly available sources: Publicly accessible government databases used for identity verification and sanctions screening purposes only.

5. How We Use Your Data

7ikot uses your personal data for the following purposes:

• To create, verify, and manage your 7ikot account;
• To process deposits, withdrawals, and other financial transactions;
• To verify your identity and age (21+) in compliance with applicable regulations;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activity;
• To operate, maintain, and improve the 7ikot platform and its games;
• To provide customer support and resolve disputes;
• To enforce our Terms & Conditions and other platform policies;
• To send you transactional communications (account confirmations, withdrawal notifications, security alerts);
• To send you marketing communications about 7ikot promotions and offers, where you have consented or where we have a legitimate interest to do so;
• To operate responsible gaming tools, including deposit limits, self-exclusion, and session reminders;
• To comply with our legal and regulatory obligations under Philippine law, including reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC);
• To conduct analytics and research to understand how players use the platform and improve the user experience.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 7ikot processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you (i.e., operating your account, processing transactions, providing games);
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML/CTF regulations, PAGCOR licensing requirements, and tax obligations;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and analytics, where our interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing

7ikot does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Licensed game providers: To deliver game content and record game outcomes. Game providers receive only the minimum data necessary to operate their games;
• Payment processors: GCash, Maya, and banking partners receive financial data necessary to process your deposits and withdrawals. These providers are independently regulated and maintain their own data protection standards;
• KYC and identity verification providers: Licensed third-party services that assist with identity verification, age verification, and document authentication;
• Fraud prevention and AML screening services: Compliance databases used to screen for sanctions, politically exposed persons (PEPs), and known fraudsters;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where required by law or court order;
• IT and platform service providers: Cloud hosting, cybersecurity, and analytics providers who process data on our behalf under strict data processing agreements;
• Professional advisers: Lawyers, auditors, and accountants, where necessary for legal compliance or dispute resolution.

8. Data Retention

7ikot retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, 7ikot will securely delete or anonymize your personal data. Where data is anonymized, it may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.

9. Data Security

7ikot implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• Encryption in transit: All data transmitted between your device and the 7ikot platform is encrypted using TLS 1.2 or higher (256-bit SSL);
• Encryption at rest: Sensitive personal data stored in our databases is encrypted at rest using AES-256 encryption;
• Access controls: Access to personal data is restricted to authorized personnel on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication;
• Penetration testing: The 7ikot platform undergoes regular third-party security assessments and penetration testing;
• Incident response: 7ikot maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights, we will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by Philippine law;
• Staff training: All 7ikot personnel with access to personal data receive regular data protection and security training.

10. Cookies

The 7ikot platform uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. Cookies are small text files stored on your device when you visit the platform.

10.1 Types of Cookies We Use

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings, display preferences, and responsible gaming settings. Disabling these may affect your experience;
• Analytics cookies: Collect anonymized data about how players use the platform (pages visited, session duration, error reports) to help us improve the service. These are only set with your consent;
• Marketing cookies: Used to deliver relevant promotional content within the 7ikot platform. These are only set with your explicit consent.

10.2 Managing Cookies

You can manage your cookie preferences through the cookie consent banner displayed on your first visit to the platform, or through your browser settings. Note that disabling strictly necessary cookies will prevent you from using the platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

11. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7ikot:

To exercise any of these rights, please contact our Data Protection Officer via live chat or at the email address in Section 15. 7ikot will respond to all data subject requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with how 7ikot has handled your personal data or responded to your request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12. Minors

The 7ikot platform is strictly for individuals aged 21 years and above. 7ikot does not knowingly collect personal data from persons under the age of 21. Age verification is a mandatory step in the registration process, and additional KYC verification may be required before withdrawals are processed.

If 7ikot becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data, and refund any deposits made, subject to verification. If you believe that a minor has registered on the 7ikot platform, please contact our support team immediately.

13. International Data Transfers

Some of 7ikot's service providers — including cloud hosting providers, game providers, and KYC verification services — may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, 7ikot will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the National Privacy Commission, or that the transfer is otherwise permitted under the Data Privacy Act of 2012.

By using the 7ikot platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.

14. Policy Changes

7ikot may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this policy indicates when it was most recently revised. Your continued use of the 7ikot platform after the effective date of any update constitutes your acknowledgment of the revised policy. We encourage you to review this policy periodically.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 7ikot, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the chat widget on the 7ikot platform after logging in;
• Email (DPO): [email protected]
• General Support: [email protected]
• Response Time: We aim to acknowledge all privacy-related inquiries within 3 business days and provide a substantive response within 30 calendar days.

If you wish to lodge a complaint with the Philippine data protection authority, you may contact the National Privacy Commission (NPC) directly. Contact details for the NPC are publicly available on their official government website.