Self-Exclusion
Exclude yourself from 7ikot for 24 hours, 7 days, 30 days, 6 months, or permanently — activated instantly from your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a budget you're comfortable with. Reductions take effect immediately.
Session Reminders
Receive automatic pop-up notifications at intervals you choose, showing how long you've been playing and your net result for the session.
Loss Limits
Define the maximum amount you're willing to lose per day, week, or month. Once reached, further play is paused until the period resets.
Reality Checks
Periodic on-screen reminders during active play sessions help you stay aware of time spent and keep gaming in perspective.
24/7 Support
Our dedicated responsible gaming support team is available around the clock via live chat to assist with any concern, big or small.
1. Our Commitment to Responsible Gaming
Gaming at 7ikot is meant to be fun — the same kind of excitement you feel watching a PBA Finals game or cheering on your favorite boxer. But we also know that for some players, what starts as entertainment can become something harder to manage. That's why responsible gaming isn't just a checkbox for us — it's a core part of how 7ikot operates every single day.
We've built our responsible gaming program around three principles: prevention, player empowerment, and support. Prevention means we verify ages, monitor for problem gambling patterns, and train our staff to recognize warning signs. Player empowerment means we give you real, effective tools to control your own gaming — not just a page of advice. And support means that when a player needs help, we make it easy to find.
7ikot operates in compliance with applicable Philippine gaming regulations and supports the responsible gaming framework promoted by PAGCOR. We take our duty of care to every Filipino player seriously, and we continuously review and improve our responsible gaming measures.
2. 21+ Age Policy
In the Philippines, the legal age for casino-style gambling is 21 years old. 7ikot strictly enforces this requirement. No person under the age of 21 is permitted to register, deposit, or play on the 7ikot platform under any circumstances.
Age verification is a mandatory step during registration. All players are required to confirm their date of birth, and additional KYC (Know Your Customer) document verification — including a valid Philippine government-issued ID — is required before any withdrawal can be processed. If we have reason to believe a player may be under 21, we will suspend the account and request verification immediately.
If you are a parent or guardian and you believe a minor has accessed the 7ikot platform, please contact our support team via live chat immediately. We will investigate and take appropriate action, including account suspension and refund of any deposits, without delay.
3. Responsible Gaming Tools
7ikot provides a comprehensive suite of responsible gaming tools, all accessible directly from your account settings. You don't need to contact support to use them — they're designed to be quick, easy, and effective.
Deposit Limits
Set a maximum amount you can deposit per day, week, or month. Reductions take effect immediately; increases require a 24-hour cooling-off period to prevent impulsive decisions.
Loss Limits
Cap the maximum amount you can lose within a set period. When your loss limit is reached, your account is automatically paused for the remainder of that period.
Session Time Limits
Set a maximum session duration. When the limit is reached, you'll be logged out automatically and shown a summary of your session activity.
Reality Check Reminders
Choose reminder intervals (every 30, 60, or 90 minutes) to receive an on-screen notification showing your session duration and net gaming result.
Cool-Off Period
Take a short break from gaming for 24 hours, 48 hours, or 7 days. During a cool-off, you cannot log in or deposit, but your account remains active.
Self-Exclusion
For longer breaks, self-exclusion locks your account for 30 days, 6 months, 1 year, or permanently. See Section 6 for full details.
4. Warning Signs of Problem Gambling
Problem gambling can develop gradually — it doesn't always look like what you'd expect. Many Filipino players who develop gambling problems are otherwise responsible, hard-working people. Knowing the warning signs early makes a real difference.
Common signs that gambling may be becoming a problem include:
- Spending more money or time gambling than you originally planned;
- Chasing losses — continuing to play in an attempt to win back money you've lost;
- Gambling to escape stress, anxiety, loneliness, or other negative feelings;
- Lying to family members or friends about how much you gamble or how much you've lost;
- Neglecting work, school, family responsibilities, or personal health because of gambling;
- Borrowing money, selling possessions, or using bill money to fund gambling;
- Feeling restless, irritable, or anxious when you try to cut down or stop gambling;
- Repeatedly trying to stop or reduce gambling but being unable to do so;
- Gambling with money you cannot afford to lose.
5. Self-Assessment Questionnaire
Answer the following questions honestly. If you answer yes to three or more, we strongly encourage you to use our responsible gaming tools or seek professional support.
Ask Yourself These Questions
Have you ever gambled with money that was meant for rent, bills, food, or other essential expenses?
Do you find yourself thinking about gambling frequently — planning your next session or reliving past wins and losses?
Have you tried to cut back or stop gambling but found it difficult or impossible?
Do you gamble to escape problems, relieve stress, or improve your mood?
Have you ever lied to family, friends, or your employer about your gambling habits or losses?
Have you borrowed money or sold personal belongings to fund gambling?
Has gambling caused significant problems in your relationships, work, or finances?
Do you feel the need to gamble with larger and larger amounts to get the same level of excitement?
6. Self-Exclusion Program
Self-exclusion is one of the most effective tools available to players who feel they need a break from gambling. When you self-exclude on 7ikot, your account is locked and you will not be able to log in, deposit, or play for the duration of your chosen exclusion period.
Available Exclusion Periods
- 30 days — A one-month break to reset and reflect;
- 6 months — A medium-term exclusion for players who need more time;
- 1 year — A long-term exclusion for serious concerns;
- Permanent — A lifetime exclusion that cannot be reversed. This option is available for players who decide they do not wish to return to gambling.
What Happens During Self-Exclusion
- Your account is immediately locked — you cannot log in or deposit;
- All pending bonuses and promotional offers are cancelled;
- Any remaining balance in your account will be refunded to your registered payment method after identity verification;
- 7ikot will make reasonable efforts to ensure you do not receive marketing communications during your exclusion period;
- You will not be able to create a new account on 7ikot during the exclusion period.
How to Self-Exclude
- Log in to your 7ikot account;
- Go to Account Settings → Responsible Gaming → Self-Exclusion;
- Select your preferred exclusion period;
- Confirm your decision — exclusion takes effect immediately.
Alternatively, you can request self-exclusion by contacting our 24/7 live chat support team. Our agents are trained to process self-exclusion requests promptly and without judgment.
7. Getting Professional Help
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. Reaching out is a sign of strength, not weakness — and the sooner you seek support, the better the outcomes tend to be.
7ikot encourages players to seek support from qualified counselors and organizations that specialize in gambling-related issues. While we cannot list external links on this page, we encourage you to search for the following organizations and resources:
- PAGCOR Responsible Gaming Hotline — The Philippine Amusement and Gaming Corporation operates a responsible gaming helpline for Filipino players;
- National Center for Mental Health (NCMH) — The NCMH provides mental health services including counseling for behavioral addictions. Located in Mandaluyong City, Metro Manila;
- Gamblers Anonymous Philippines — A peer support fellowship for people with gambling problems, with meetings in Manila, Cebu, Davao, and other cities;
- DOH Mental Health Program — The Department of Health's mental health program includes referral services for behavioral health concerns;
- Local government social welfare offices (DSWD) — The Department of Social Welfare and Development can provide referrals to counseling and financial assistance services.
8. Staff Training & Monitoring
Responsible gaming at 7ikot is not just a player-facing program — it's embedded in how our team operates. All customer-facing staff at 7ikot receive regular responsible gaming training, covering:
- How to recognize behavioral indicators of problem gambling in player activity;
- How to sensitively and non-judgmentally raise responsible gaming concerns with players;
- How to process self-exclusion requests, deposit limit changes, and other tool activations promptly;
- Escalation procedures for players who appear to be in distress or at risk.
In addition to staff training, 7ikot uses automated monitoring systems that flag unusual patterns in player behavior — such as sudden increases in deposit frequency, extended session durations, or rapid loss chasing — for review by our responsible gaming team. Where a concern is identified, our team may proactively reach out to the player to offer support and information about available tools.
9. Protecting Minors
7ikot takes the protection of minors extremely seriously. In addition to our mandatory 21+ age verification at registration, we take the following measures to prevent underage gambling:
- All marketing materials clearly display the 21+ age restriction;
- Our platform does not target advertising at individuals under 21;
- KYC document verification is required before any withdrawal is processed, providing a secondary age check;
- Accounts flagged as potentially belonging to a minor are suspended immediately pending investigation;
- We cooperate fully with parents, guardians, and authorities in investigating suspected underage access.
If you share a device with younger family members, we strongly recommend logging out of your 7ikot account after each session and enabling device-level parental controls to prevent unauthorized access.
10. Contact Our Responsible Gaming Team
Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week. Whether you want to activate a tool, ask a question, or just talk to someone, we're here.
- Live Chat: Available 24/7 via the chat widget on the platform after logging in — the fastest way to reach us;
- Email: [email protected]
- General Support: [email protected]
All responsible gaming inquiries are handled with complete confidentiality. Our team will never judge you for reaching out — in fact, we consider it one of the most responsible things a player can do.
Ready to Play Responsibly on 7ikot?
Set your limits, know your boundaries, and enjoy the thrill of gaming the smart way. 7ikot gives every Filipino player the tools to stay in control — because the best gaming experience is one you can always walk away from.
For players 21 years and older only. | Gambling is addictive. Know when to stop.