Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using the 7ikot platform in any capacity — including browsing the website, creating an account, making a deposit, placing a wager, or claiming a bonus — you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

These Terms & Conditions apply to all users of the 7ikot platform, including registered players, visitors, and any other persons who access the platform. Your continued use of the platform following any amendment to these terms constitutes your acceptance of the revised terms.

If you are accessing 7ikot on behalf of a third party, you represent and warrant that you have the authority to bind that party to these terms, and references to "you" shall include that party.

2. Eligibility

To be eligible to register and use the 7ikot platform, you must:

• Be at least 21 years of age at the time of registration;
• Be a resident of or physically located in a jurisdiction where online gaming is permitted under applicable law;
• Not be a current employee, contractor, director, officer, or agent of 7ikot, or an immediate family member of any such person;
• Not be subject to any self-exclusion order, whether imposed by 7ikot or any other gaming operator or regulatory authority;
• Have the legal capacity to enter into a binding contract under the laws of your jurisdiction;
• Not be acting on behalf of any other person or entity when registering or placing wagers;
• Not have had a previous 7ikot account suspended or terminated for cause.

7ikot reserves the right to request documentary proof of eligibility at any time, including government-issued identification, proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending verification.

3. Account Registration

Each individual may register only one (1) account on the 7ikot platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these terms.

3.1 Registration Information

When registering, you must provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and mobile number. You agree to promptly update your account information if any details change. 7ikot is not liable for any loss or inconvenience arising from your failure to maintain accurate account information.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your 7ikot account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your account — whether authorized by you or not — is your responsibility. If you suspect unauthorized access to your account, you must notify 7ikot support immediately via live chat.

3.3 Know Your Customer (KYC)

7ikot is required to conduct identity verification in accordance with applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. You may be required to submit copies of government-issued identification (e.g., Philippine passport, driver's license, SSS/GSIS ID, PhilSys ID), proof of address (e.g., utility bill, bank statement), and proof of payment method ownership before withdrawals are processed or at any other time at 7ikot's discretion.

4. Deposits & Withdrawals

4.1 Deposits

7ikot accepts deposits via GCash, Maya, major Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank), and debit cards. All deposits are processed in Philippine Peso (PHP). Minimum and maximum deposit amounts are displayed at the time of transaction and may vary by payment method.

Deposits are generally credited to your 7ikot account in real time for GCash and Maya transactions. Bank transfer deposits may take 15–30 minutes during standard banking hours. 7ikot does not charge fees on deposits; however, your payment provider may apply their own transaction charges, for which 7ikot accepts no responsibility.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the corresponding deposit, subject to verification requirements. 7ikot reserves the right to request additional documentation before processing any withdrawal. Withdrawal processing times are as follows:

• GCash / Maya: Typically processed within minutes to a few hours during business hours (8:00 AM – 10:00 PM PST);
• Bank Transfer: Typically processed within 1–3 business days, subject to the receiving bank's processing schedule;
• Debit Card: Processing times vary by issuing bank, generally 1–5 business days.

Minimum withdrawal amounts apply and are displayed within your 7ikot account dashboard. 7ikot reserves the right to conduct enhanced due diligence on withdrawal requests that exceed certain thresholds, which may extend processing times.

4.3 Prohibited Funding Sources

You must only fund your 7ikot account using payment methods registered in your own name. The use of third-party payment methods is strictly prohibited. Additionally, the following funding sources are not accepted on the 7ikot platform under any circumstances:

• Credit cards (in compliance with Philippine regulations prohibiting credit card funding of gambling accounts);
• Cryptocurrency or any digital asset of any kind;
• Any payment method not listed in Section 4.1 above.

5. Bonuses & Promotions

7ikot offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each offer, which form part of these Terms & Conditions. In the event of any conflict between a specific promotion's terms and these general terms, the specific promotion terms shall prevail with respect to that promotion.

5.1 General Bonus Rules

• Bonuses are available to eligible registered players only and may not be transferred, exchanged for cash, or applied to another player's account;
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless otherwise stated;
• Wagering requirements must be met in full before any bonus-derived winnings can be withdrawn. Wagering requirements are specified in each promotion's individual terms;
• 7ikot reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice;
• Bonuses obtained through fraudulent means, including the use of multiple accounts or the exploitation of system errors, will be forfeited and the relevant accounts suspended;
• Players who have opted out of marketing communications may not receive notification of available promotions but remain eligible to claim them through the platform's promotions section.

5.2 Wagering Requirements

Unless otherwise specified in a promotion's individual terms, bonus funds must be wagered a minimum number of times (the "wagering requirement") before withdrawal is permitted. Wagering requirements are calculated on the bonus amount received. Not all games contribute equally to wagering requirements — contribution percentages are detailed in each promotion's terms. 7ikot reserves the right to exclude specific games from bonus wagering at any time.

6. Gameplay Rules

All games available on the 7ikot platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms & Conditions.

6.1 Game Integrity

All games on 7ikot use certified Random Number Generation (RNG) technology supplied by licensed third-party game providers. Game outcomes are statistically random and cannot be predicted or manipulated. Return-to-player (RTP) percentages are disclosed within each game's information panel.

6.2 Malfunctions

In the event of a technical malfunction, game error, or system failure that affects the outcome of a game round, 7ikot reserves the right to void the affected game round and refund the wager amount to the player's account. 7ikot is not liable for any losses arising from technical malfunctions beyond the refund of the original wager. The phrase "malfunction voids all pays and plays" applies to all games on the platform.

6.3 Bet Limits

Minimum and maximum bet limits apply to all games and are displayed within each game interface. 7ikot reserves the right to impose additional betting limits on individual accounts at its sole discretion, including in cases where unusual betting patterns are detected.

7. Prohibited Conduct

The following conduct is strictly prohibited on the 7ikot platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to the appropriate authorities:

• Registering more than one account on the platform;
• Providing false, misleading, or fraudulent information during registration or KYC verification;
• Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform or gain an unfair advantage in any game;
• Colluding with other players to manipulate game outcomes, including in live casino and poker games;
• Exploiting software bugs, errors, or vulnerabilities in the platform or any game;
• Engaging in any form of money laundering, including using the platform to process funds derived from illegal activity;
• Attempting to reverse-engineer, decompile, or otherwise tamper with the platform's software or security systems;
• Harassing, threatening, or abusing other players or 7ikot staff through any communication channel;
• Using the platform for any purpose other than personal entertainment gaming;
• Accessing the platform from a jurisdiction where online gaming is prohibited by law.

8. Intellectual Property

All content on the 7ikot platform — including but not limited to the brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive property of 7ikot or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the 7ikot platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content on the platform without the prior written consent of 7ikot.

Any unauthorized use of 7ikot's intellectual property is a violation of these terms and may constitute an infringement of applicable copyright, trademark, and other intellectual property laws.

9. Privacy & Data

7ikot collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering on the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

7ikot will not sell your personal data to third parties. Your data may be shared with licensed game providers, payment processors, and regulatory authorities as required for the operation of the platform and compliance with applicable law. For full details on how your data is handled, please review our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 7ikot and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of winnings or profits;
• Loss of data or account information;
• Interruption of service or platform downtime;
• Unauthorized access to your account;
• Any technical malfunction, error, or omission in any game;
• Any action taken by 7ikot in accordance with these Terms & Conditions.

7ikot's total aggregate liability to you for any claim arising out of or in connection with these terms shall not exceed the total amount deposited by you into your 7ikot account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable Philippine law.

11. Suspension & Termination

7ikot reserves the right to suspend or terminate your account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions;
• Failure to complete KYC verification within the required timeframe;
• Suspected fraudulent activity, money laundering, or other illegal conduct;
• Detection of duplicate accounts;
• Requests from regulatory authorities or law enforcement agencies;
• Your own request for self-exclusion or account closure.

Upon termination for cause, 7ikot reserves the right to forfeit any remaining balance in your account, including bonus funds and any winnings derived from prohibited conduct. Where termination is not for cause, any verified balance remaining in your account will be returned to you via your registered payment method following completion of any outstanding verification requirements.

11.1 Voluntary Account Closure

You may request closure of your 7ikot account at any time by contacting our support team via live chat. Before closing your account, any pending withdrawal requests will be processed in the normal course. Account closure does not affect any legal rights or obligations that arose prior to the closure date.

12. Responsible Gaming

7ikot is committed to promoting responsible gaming and providing tools that help players maintain control over their gaming activity. We take our duty of care to players seriously and have implemented the following responsible gaming measures:

• Deposit Limits: Players may set daily, weekly, or monthly deposit caps from their account settings. Limit reductions take effect immediately; increases are subject to a 24-hour cooling-off period;
• Loss Limits: Players may set maximum loss thresholds per day, week, or month;
• Session Time Reminders: Automatic notifications at player-defined intervals showing session duration and net result;
• Reality Checks: Periodic pop-up notifications during active play sessions;
• Self-Exclusion: Players may exclude themselves from the platform for defined periods (24 hours, 7 days, 30 days, 6 months) or permanently. During self-exclusion, login is disabled and no marketing communications are sent.

If you believe that gambling is negatively affecting your life or the lives of those around you, we strongly encourage you to use the self-exclusion tools available in your 7ikot account settings and to seek support from PAGCOR's responsible gaming resources or the National Council on Problem Gambling Philippines.

13. Disputes

If you have a complaint or dispute regarding any aspect of the 7ikot platform, you should first contact our customer support team via live chat. Our support team will endeavor to resolve your complaint promptly and fairly.

If your complaint is not resolved to your satisfaction at the first level of support, you may escalate the matter in writing to our compliance team. 7ikot will acknowledge escalated complaints within 5 business days and provide a final resolution within 30 business days of acknowledgment.

All disputes relating to game outcomes must be raised within seven (7) days of the relevant game round. Disputes raised after this period may not be considered. 7ikot's records of game outcomes, transaction histories, and account activity shall be the definitive record for the purposes of resolving any dispute, absent manifest error.

14. Amendments

7ikot reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before the changes take effect, where practicable. Non-material changes (such as corrections of typographical errors or clarifications that do not alter the substance of the terms) may take effect immediately upon publication.

Your continued use of the 7ikot platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree to the amended terms, you must cease using the platform and may request account closure in accordance with Section 11.1.

15. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these terms that cannot be resolved through the dispute resolution process in Section 13 shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

The 7ikot platform operates in compliance with applicable Philippine gaming regulations. Players are responsible for ensuring that their use of the platform complies with the laws of their own jurisdiction.

16. Contact

If you have any questions about these Terms & Conditions, or if you need to contact 7ikot for any reason, please reach out to our support team:

• Live Chat: Available 24/7 via the chat widget on the 7ikot platform after logging in;
• Email: [email protected] (plain text — not a clickable link);
• Operating Hours: Live chat support is available 24 hours a day, 7 days a week, including Philippine public holidays;
• Response Time: Email inquiries are typically responded to within 24 hours during business days.

For responsible gaming support, please use the self-exclusion and limit-setting tools available in your account settings, or contact our dedicated responsible gaming team via live chat.